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Frequently Asked Questions (FAQs)
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  • Frequently Asked Questions (FAQs)

$1.75 for a regular one-way trip.

Currently, SEAT does not offer discounts for students. We do, however, have discounts for seniors and people with disabilities. Please see our Fares and Discounts page for more information.
SEAT’s Administration Office hours are from 8:00 AM to 4:30 PM, Monday-Friday

For your convenience, there are several ways you can purchase a SEAT ticket. You can:

  • Make a purchase directly with a bus operator upon boarding
  • Buy in advance at one of our many ticket locations
  • Purchase online and have your tickets mailed to you
  • Utilize the Transit app and purchase your ticket on the go

For more information about where to purchase SEAT tickets, please visit our Fares Overview page.

To stay connected with us about service alerts and delays, please follow us on Bluesky or view our Service Alerts section at the top of this page for live updates.

You can also subscribe to our email and text messaging service.

SEAT welcomes passengers with bicycles, strollers, and small shopping carts on board. Our buses have a bike rack for two that can be used on a first come, first serve basis. If the bicycle rack is unavailable you may board the bus with your bike if there is sufficient space. But for safety purposes, bikes, strollers, and small shopping carts cannot block doors or aisles. 

Yes! We welcome pets and service animals. All pets must be inside a pet carrier. Service animals may sit on their owners lap or floor. They cannot sit in a seat.
Yes! We welcome pets and service animals. All pets must be inside a pet carrier. Service animals may sit on their owners lap or floor. They cannot sit in a seat.

Yes, please download the Transit app to purchase your tickets on the go. Learn more here.

Yes! All SEAT buses are wheelchair accessible and equipped with ramps or lifts to accommodate riders with mobility devices.

Send us a message via our Contact Form or call us at 860-886-2631. We look forward to serving you!

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Service Alerts

  • 1/10/26 New London Smart Ride will not start until 9:00am today due to driver call out, we apologize for any inconvenience this may cause

  • 1/8/26 Run 6 will be skipping High St at 8:00am due to icy conditions. We will resume at 9:00am

  • New Year's Eve Update 12/31: We are running regular service today. Chance of snow tonight, which may impact service and will post any changes. The admin office in Preston will close at 2 PM today. Jan 1, New Year's Day: No service. Have a happy and safe New Year's!

Stay informed about SEAT service changes, including route adjustments, schedule updates, and weather delays. Follow our Bluesky account for real-time alerts.
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