Your SEAT duration pass (such as the 4-Hour ZIP, 1-Day, 5-Day, or 31-Day pass) is designed for convenience, but please note the following:

Activation and Use

• Activation: The pass is not active until you use it on a SEAT fixed-route bus. When you first use a brand new pass, the timed period of use begins immediately.
  • Example: If you activate a 4-Hour ZIP Pass at 9:00 AM, it is valid until 1:00 PM that day.
• Initial Use: To activate your new pass, insert it into the TRIM unit/fare box (color side facing you, notch at the top). The machine will time-stamp the expiration date on the back and return it to you.
• Subsequent Use: To reuse an activated pass, swipe it on the swipe reader on the top of the fare box (white side facing you, magnetic strip on the bottom, swiping front-to-back). The fare box will “chirp” to confirm use.

Important Rules

• Fixed-Route Only: Duration passes are only valid on SEAT Fixed-Route buses. They are NOT accepted on ADA Paratransit, HOP, or Smart Ride services.
• Consecutive Days: Multi-Day passes are valid for CONSECUTIVE DAYS starting from the activation date. (e.g., a 5-Day Pass activated on the 1st expires on the 5th at 11:59 PM).
• Non-Transferable: Passes are NON-TRANSFERABLE. You cannot hand the pass back to another person for boarding. Attempts to transfer a pass will result in the second person being denied access and required to pay with another fare.
• No Value/Refunds: Passes have NO CASH VALUE and are NON-REFUNDABLE.
• Treat with Care: Lost, stolen, expired, or damaged passes cannot be replaced and will not be accepted. Please treat your pass carefully—do not bend, fold, or put it through the washing machine.